Refund and Cancellation Policy
Refund and Cancellation Policy
At the International Institute of Clinical Research and Studies (IICRS), we are dedicated to delivering exceptional education and training services to students in India and globally. This Refund and Cancellation Policy outlines the terms and conditions under which cancellations and refunds will be processed. The policy is governed by the laws of India and adheres to industry standards.
Eligibility for Refund
Full Refund:
- Students are eligible for a full refund if they cancel their enrollment before the course begins and have not attended any classes or accessed course materials.
- A written request for cancellation must be submitted at least 72 hours before the course start date.
No Refund:
- No refund will be granted if the cancellation request is made after the course has commenced.
- Attending even one class or accessing any course material makes the student ineligible for a refund.
Cancellation Process
To cancel enrollment and request a refund:
- Email your cancellation request to info@iicrs.com with the subject line “Refund Request – [Course Name].
- Provide your full name, course details, and the reason for cancellation.
2. Review Process:
- Requests will be reviewed within 5 business days of receipt.
- Eligible refunds will be processed within 10-30 business days after approval.
3. Refund Method:
- Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Non-Refundable Fees
Certain fees are non-refundable, including:
- Registration or application fees.
- Fees for additional services or materials not included in the course fee.
- Any promotional discounts or offers applied to the course fee.
Transfer of Enrollment
In cases where a student cannot attend the course:
c. Business Transfers:
- Enrollment may be transferred to another individual, provided the transferee meets all course prerequisites.
- Transfer requests must be submitted at least 48 hours before the course begins and are subject to approval.
- A nominal processing fee may apply.
Course Cancellations by IICRS
In rare cases where a course is canceled by IICRS due to unforeseen circumstances:
- A full refund of all fees paid will be provided.
- Alternatively, students may transfer their enrollment to another course, subject to availability.
- A nominal processing fee may apply.
Guaranteed Job Support
For job-oriented courses with guaranteed job support:
- Job support is contingent upon successful course completion and meeting all program requirements.
- No refund will be issued if job support services are not utilized.
Course Modifications
IICRS reserves the right to modify course content, schedule, instructors, or other course elements as necessary. If significant changes occur:
- Students will be informed promptly and may choose to continue with the revised course.
- Refunds related to course modifications will be handled per the eligibility criteria outlined above.
International Students
For international students, refunds will be processed in the currency of the original payment. Exchange rates and additional fees may apply as determined by your payment provider.
Legal Compliance
This policy is governed by the laws of India, including the Consumer Protection Act, 2019. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in [Your City], India.
Policy Amendments
IICRS reserves the right to amend this Refund and Cancellation Policy at any time. Updates will be posted on our website with the revised effective date. Students are encouraged to review the policy regularly.
Contact Information
For questions or assistance with refunds and cancellations, please contact:
Email: info@iicrs.com
Phone: +91 8178281010
By enrolling in our courses, students acknowledge and agree to the terms of this Refund and Cancellation Policy. IICRS is committed to providing exceptional educational experiences and supporting our students throughout their learning journey.
